Stage 1: Contacting our Customer Services Advisors. The Customer Services Advisor assigned to your case will investigate and resolve your complaint, and provide you with a satisfactory …
Refunds for multi-part consignments are paid pro-rata if some items are late. However, a refund will not be paid for delay if the item is sent to a PO Box ...
The following items are excluded from compensation for delay when using the globalexpress service: Passports and all official forms of identification, for ...
You can obtain a paper claims form from any Parcelforce Worldwide Depot or your local Post Office. Alternatively, you can request a form be sent out to you by getting in touch with us. …
With the exception of our non-guaranteed international services (global value and global economy ), you may claim a full or proportionate refund of the carriage cost if your consignment does not arrive at its destination within the guaranteed delivery time - please see the table below for details.
Help and advice. Help and advice. If you have an enquiry or are looking for some information then please type a question or keyword (s) into the box provided, and we will return a list of articles …
Parcelforce Worldwide may, from time to time, suspend guarantees due to circumstances beyond our control. You are not entitled to a refund for late delivery ...
Delivery speed guarantee exceptions. You may claim a refund of the whole or a proportionate part of the postage charges if your parcel does not arrive at its destination within the specified …
Hi there, I was wondering whether someone could advice how to claim the delay compensation from ParcelForce as they delayed express48 due to sending it to the wrong depot. Due to their Condition of Carriage there should be 25% compansation of the charge. Shall I do it through PayPal or directly cont...
Recent changes in customs clearance processes mean that we continue to implement further system updates to support our euro priority import service. Our euro priority import service will …
Am currently making my 1st claim against Parcel Force. ... arrived in two pieces! i made a claim and they relied on me just giving up with delaying tactics ...
15. Claims for compensation and refunds. 15.1 All claims for compensation for loss or damage and refunds for delay must be made on a fully completed Parcelforce Worldwide claim form …
Oct 28, 2008 · Parcelforce delay - compensation. I ordered something from the USA which arrived at ParcelForce UK last Tuesday, I straight away paid the clearance charges, - the paperwork states that "following payment, deliveries will normallly be made on the next working day". Yesterday, 6 days later, I call ParcelForce to be told that the parcel will be ...
Refunds for late delivery. Even with the most advanced systems the unexpected can happen and for that reason we provide extra ways to secure your peace of mind. With the exception of our …
Hi there, I was wondering whether someone could advice how to claim the delay compensation from ParcelForce as they delayed express48 due to sending it to the wrong depot. Due to their …
31.7.2015 · 31 July 2015 at 1:37PM. olgadapolga Forumite. 2K Posts. We had this with a ParcelForce48. Delivered on the 3rd day after a late afternoon collection from the PO. We …
Submit your claim via Post. You can obtain a paper claims form from any Parcelforce Worldwide Depot or your local Post Office. Alternatively, you can request a form be sent out to you by getting in touch with us. Once completed, you can post the form to as at the address below: Parcelforce Worldwide Claims Centre.
Jul 31, 2015 · 31 July 2015 at 1:37PM. olgadapolga Forumite. 2K Posts. We had this with a ParcelForce48. Delivered on the 3rd day after a late afternoon collection from the PO. We claimed online and had a small refund (I think it was 25% of the cost) within a fortnight. This discussion has been closed.