File a Claim | UPS - United States
www.ups.com › us › enYou can start a UPS claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment was not received. Here’s how to do it: Provide Some Details About the Package. This can be the package's tracking number, weight or contact information for the recipient.
Supporting Documents for Claims | UPS - United States
www.ups.com › us › enJul 31, 2022 · All claims will require some form of supporting documentation to help us locate a missing package or provide an accurate resolution (Ex: Invoice to provide value of merchandise lost or damaged). When forming a merchandise description try and be as specific as possible, using things like serial numbers, brand name, sizes, color and quantity ...
UPS Capital Online - Claims Help
upscapital.com › claims-helpWe try to review and process all covered claims within a window of 5 business days following initial receipt of your claim and associated paperwork. If you have received written notice that your claim has been processed, but have not received payment after 14 days, contact us via phone at 1-866-384-1852.