Returns & Refunds | eBay
www.ebay.com › help › returns-refundsAppeal eBay’s decision about a return or missing item for sellers If you don’t agree with our decision after we’ve stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. 2 min article Refunding buyers Refunding your buyer as a seller is simple.
Return an item for a refund | eBay
www.ebay.com › help › buyingWhen your return request is accepted, you’ll receive a return shipping label from either the seller or eBay, or you’ll be asked to purchase one directly from a carrier. If you’re asked to purchase a return shipping label, and you purchase the label on eBay, we'll deduct the cost of the label from your refund.