Understanding the Communication Climate - UniversalClass.com
www.universalclass.com › articles › businessIn a positive communication climate, people perceive others as liking, appreciating, and respecting them – they feel valued. Messages say, "You matter," "You're important," "You exist." In contrast, negative messages construct a negative communication climate, and can often be found with people who feel unimportant or abused and therefore react negatively. The messages here are called disconfirming messages, and they signal a lack of regard.