Developing Effective Communication Skills
ascopubs.org › doi › pdfDeveloping Effective Communication Skills A practicing oncologist likely uses just about every medium to communicate. They talk on the phone, send e-mail messages, converse one-on-one, participate in meetings, and give verbal and written orders. And they communicate with many audiences—patients and their families, referring physicians, and ...
Developing Effective Communication Skills - PMC
www.ncbi.nlm.nih.gov › pmc › articlesThe starting place for effective communication is effective listening. “Active listening is listening with all of one's senses,” says physician communication expert Kenneth H. Cohn, MD, MBA, FACS. “It's listening with one's eyes as well as one's years. Only 8% of communication is related to content—the rest pertains to body language and ...