ETS Score Cancellation Policy (For Test Takers)
origin-www.ets.org › toefl › test-takersETS may cancel your scores for irregularities such as, but not limited to, the following: Problems with the administration of a test (improper timing, improper seating, defective materials, defective equipment) and other disruptions of test administrations (natural disasters, weather conditions and other emergencies). These may affect an individual, a group or multiple groups of test takers.
Cancel or Change Your TOEFL iBT ® Test Registration
origin-www.ets.org › toefl › test-takersIf you cancel your registration before the 4-day deadline, you'll receive a refund for 50% of the original test fee you paid. (The balance is retained to cover expenses for processing your registration and holding a seat.) No refunds are given for other services. In order to receive a refund for the TOEFL iBT Paper Edition, you must cancel both parts of your registration before the 4-day deadline.
How to Register for the TOEFL iBT Test
www.ets.org › toefl › test-takersCancel or reschedule your test The easiest way to cancel or reschedule a test is through your ETS account. You can also cancel or reschedule by phone. In the United States, U.S. Virgin Islands, Puerto Rico or Canada, call 1-443-751-4862 or 1-800-468-6335. For all other locations, contact your Regional Registration Center.